Shipping and Returns

Shipping

Shipping rates are calculated at checkout depending on weight, size, and region. Prices range from $5.00-$7.99

Most orders ship within 1-2 business days. An order confirmation update will be e-mailed to you. 

 

Refund Policy

Fábula strives to provide you high quality goods. If you are not satisfied with your purchase, you can return it for a replacement, refund, or store credit within 10 days of receiving it.

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at hello@shopfabula.com. If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  All customers are responsible for the shipping of your return. Please send us your tracking information, because Fábula will not be responsible for lost returns.

You can always contact us for any return questions at hello@shopfabula.com.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  In the event that we have made a mistake, we will pay all return shipping costs.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if it was approved or not. If approved, you’ll be given a full refund for the product you purchased. We will not be responsible for refunding shipping costs. Please remember it can take some time for your bank or credit card company to process and post the refund.

Disclaimer

Many of our products are one-of-a-kind handmade pieces due to the artisans that we work with.  In the event that we do not have the exact item you purchased, we can do an item exchange or a store credit.

Final Sale

Items that are excluded from returns are noted in the product listing as final sale.